Demo and pilot lane
Evaluate the workflow
For a walkthrough, team pilot, sample case discussion, or workflow fit check.
Best fit for claims-investigation agencies that want to reduce report assembly time, improve surveillance planning, preserve operational intelligence, and control wasted field hours.
Suggested details: team size, current reporting process, and what you need to prove.
Support lane
Technical and account issues
For verification, agency access, upload, generation, and account questions.
Include workspace name, account email, page path, and screenshot if possible.
Typical response windows
- Urgent: same business day
- High: within 1 business day
- Normal/low: within 2 business days
For production incidents, include the workspace, affected account, page path, expected behavior, and the exact time the issue occurred.